Areas of interest
Retirement villages
With the option to cater for an individual or provide a complete village package, Tunstall can create a tailored solution and project manage the whole process, taking the pressure off village managers.
Tunstall can:
If your village has the appropriate resources and you would like to get more involved Tunstall can train you:
How to install and maintain the alarms and sensors
How to monitor the alarms and sensors yourself
Tunstall can also provide business continuity and overflow services to meet Australian standards compliance under the AS4607.
Click here for Tunstall Response Retirement Village Solutions
Possible solutions for retirement villages:
Problem:
“The residents in our village are all very independent so the managers have little involvement with them on a day to day basis. We are concerned that there might be an incident and no one will know about it for days.”
Solution:
This is a common situation and the following items are often used to provide extra reassurance to the resident and their families. It also ensures they will immediately be able to get the help they need without anyone having to intrude on them unnecessarily.
T400 base alarm with personal radio trigger: This allows the resident to activate an alarm call to Tunstall’s 24 hour response centre any time of the day or night. When a call is activated the response centre will seek the necessary assistance for the resident. The radio trigger allows alarm calls to be activated up to 50 meters from the base alarm.
If you, the managers would prefer to monitor any alarm calls yourself you can opt for the T4000 alarm unit which provides this capability.
Pull cord: These are usually placed in the shower, toilet and over the bed; places where the resident may be reluctant to wear their pendant, especially at night. This ensures even when the client is without their pendant they can still activate an alarm call.
Bogus caller: The Tunstall bogus caller alert button allows the resident to subtly activate an alarm call to Tunstall’s 24 hour response centre if the user is uncertain or uncomfortable with the person at their front door.
Problem:
We have a resident who is starting to show early signs of dementia. She occasionally wanders off during the night or leaves the front door wide open. Other than that she is very capable of caring for herself and is adamant that she does not want to move to a higher care facility.
Solution:
Tunstall offers a wide range of solutions to assist people with early stages of dementia to maintain their independence.
Property exit sensor: Placed on the front door, the property exit sensor monitors people leaving at unusual time of the day or night and activates an alarm call if they do not return within a preset time frame. Additionally, the property exit sensor can detect if the resident has returned and left the door wide open, potentially posing a threat to their safety.
Other dementia solutions:
Bed occupancy sensor: Monitoring whether or not a bed is occupied during the night, the bed occupancy sensor activates an alarm call if the resident gets out of bed and does not return within a pre determined time. This can suggest that the resident is doing something that is inappropriate for that time. Another similar device is the chair occupancy sensor which can be used to ensure that the resident has returned to their usual spot, or has stayed in the same spot all day.
Pressure mat: Placed by the front door, bathroom or kitchen door, the pressure mat can be used to determine multiple things. It could be used to detect if a resident has left their home, has been mobile during the day and used the bathroom, or is likely to have eaten.
Flood detector: The flood detector activates an alarm call as soon as it comes in contact with water. This early detector can reduce the risk of water damage to a property.
Smoke detector: When the smoke detector detects smoke it activates an alarm call. The onsite managers can be notified of the incident immediately to assist in reducing the possibility of serious property damage.
Gas detector: For residents prone to leaving the gas stove on the Tunstall gas detector provides the reassurance that someone will be notified to assist if unsafe gas levels are detected.
Problem:
We have a number of residents with various ailments such as blood pressure issues, diabetes and epilepsy that may cause them to fall. Generally they are more than capable of caring for themselves, but their families are concerned they will fall one day and not be able to get up.
Solution:
T400 base alarm: It is advisable that people who are prone to falling have an alarm and radio trigger. This allows them to activate a call from anywhere in the home or garden* if they do fall. *The radio pendant works up to 50 meters from the base alarm.
Fall detector: Worn on the belt, the fall detector detects when the wearer falls only activating an alarm call if they do not get up within 15 seconds.
Problem:
All of our residents have Tunstall alarms in their homes and keep their pendant on at all times. We have some common areas in the village the residents frequent, either for dinner, social activities, to play a game or watch a movie. We are concerned that if a resident is in a common area on their own and they fall that no one will find them for hours
Solution:
Common area alarm unit: With the ability to accept a large number of sensors and pendants, the Tunstall unit can be placed in a common area and programmed to receive alarm activations from all of the resident’s pendants. This allows the resident to activate an alarm call from up to 50 meters of the common area unit or up to 50 meters from their own base alarm.
Problem:
We manage a large village that employs a number of staff and nurses to assist our residents. At the moment, if one of them has an incident they just call the office for help. We realise that this has limitations and would like to provide a better monitoring service from them.
Solution:
CMS4000: Used to receive emergency calls from Tunstall’s T400 base alarm, the CMS 4000 is a monitoring station and software package that allows organisations to monitor response calls themselves. Calls coming to the CMS 4000 can also be redirected to a cordless telephone, allowing mobile staff to receive response calls from their residents.
To discuss a package for your retirement village call 1300 760 333 or email sales@tunstallap.com
Tunstall's AS4607 compliance
The Personal Emergency Response Service Association (PERSA) represents manufacturers, service providers and consumers of personal emergency response systems (PERS).
As a requirement of membership, PERSA members must meet and abide by an industry code of practice for providing personal emergency response services, and must comply with Australian Standards AS4607. The AS4607 standard specified the minimum performance, design and operation requirements for telecommunications based personal response systems. It also provides guidelines for the section of such systems.
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